Pinto's Moving & Storage LLC

The quote they gave you is basically a scam. The cube feet on the quote only the half of cube feet when they pick up. There are also lots of additional fees they did not tell you before you sign the contract. End up paid almost double of quote price. And the moving team show up 1 hour late and the delivery time pintos promise to me is also a lie. When you try to find a solution with customer service, the only thing they do is give the local moving team contact information and let you complain with them.

Move size: 1 Bedroom Home Service cost: $3700

This company is a total bait and switch scam. They quote you a low price but when they review what you have it is doubled or in our case tripled in price. Their agent Chris will not return your calls and they will keep your deposit even though they are in the wrong. Our move is only a distance of 250 miles for a 2 bedroom household and was $8000 for a platinum plan that includes all packing and unpacking at each end with a $4000 deposit up front. When we did the video review with them to finalize the price went to $26,000. Buyer beware!!!!! We canceled and are still trying to get our deposit back. Had to scramble as well to find another mover on a days notice.

Move size: 2 Bedroom Home Service cost: $26000

This place is a SCAM. The company originally quoted $2.5k for moving from the west coast to Chicago, and told us that it would take 10-14 business days. Movers came, told us it was $5k and would take a month. We were told we'd get 24 hours notice before the movers arrived, we got 6 hours notice. We're lucky that we were planning to give ourselves some extra days to travel, so we could back out and make a better plan last-minute. Clearly this place bait-and-switches their customers and feeds on desperate people on a time crunch. Looking back, we realized their "good" reviews are fake and paid-for, and research tells us that this company was previously sued under a different name and has rebranded as Pinto. Any place that asks for a wire transfer for money is a red flag. If I could get this zero stars I would. It is a SCAM.

Move size: 2 Bedroom Home Service cost: $5000

I used this company for my long distance move. IT WAS A HORRIBLE EXPERIENCE!!!!!! Chris, the agent who signed me up was supper friendly and helpful until I signed my contract. Nothing he said was true. I paid double the estimated cost. He lied and told me I would be the first stop for drop off. They subcontracted my move to Express Moving Services. They lied about my delivery date. When I contacted Anthony, the manager at Express for ETA, I told him I had been sleeping on the floor while waiting for them. He told me that sleeping on the floor was a part of moving and I didn’t have to sleep on the floor because I could rent an air bnb or hotel. When I called Pinto to speak to a manager Dineiro Rodriguez hung up on me. This was the most unprofessional business transaction I’ve ever had in my life. They make you feel great in the beginning, then they jack up the prices once they get to your home and hold your possessions hostage until they receive final payment. I will be contacting the Better Business Bureau. SAVE YOURSELF!!!! DON’T USE THIS COMPANY EVER!!!! .

Move size: 3 Bedroom Home Service cost: $6000

I was scheduled to move for a 1 bedroom apt on May 29, 2021. No one explained the hidden details on the contract. I called everyday & last Thursday was told it would take multiple days fir the move. It is my first time moving from NY to VA & Alan knew that. They were very quick to secure contract money. I had to cancel the services and ended up paying another mover in one day to make my move possible this past weekend.

I want to talk to management but no response. I want a refund of the contract $$, as this is plain robbery. I will continue to write a negative review until this is resolved. Doing business with folks in Florida is dangerous and this company is bringing a horrible reputation to other businesses.

Do not hire them. I need a refund.

Move size: Studio Service cost: $1650